Case Study: New Market Group reduces database downtime with Idera SQL Diagnostic Manager

New Market Group (NMG) - Customer Case Study

New Market Group (NMG), a Canadian professional services firm, faced challenges in optimizing its SQL Server performance. They needed to identify inefficient queries, accelerate root-cause analysis, and automate alerts to improve database and application performance. This led them to evaluate SQL Diagnostic Manager from Idera.

Idera's SQL Diagnostic Manager provided NMG with a proactive monitoring solution that was noted for its ease of use. By implementing the tool, the company significantly increased its database performance, reduced unplanned downtime by more than 75%, and decreased the mean time to resolution for database issues by 25% to 49%.

New Market Group (NMG)

Jeffrey McMorran

IT Director