Case Study: National Opinion Research Center achieves over 200% savings in SQL Server management with Idera

National Opinion Research Center saves over 200% on SQL Server management and administration with Idera

The National Opinion Research Center (NORC) needed a better way to manage its mission-critical SQL Server environment, which supports research data collection and analysis and cannot afford downtime. Before working with Idera, NORC relied on an expensive offshore monitoring service and manual administration, leaving its SQL Servers difficult to control and costly to maintain.

Idera implemented SQL Diagnostic Manager to centrally monitor NORC’s SQL Server instances 24x7, send immediate alerts, and help the team quickly identify performance issues, long-running queries, and failed jobs. The result was a smoother environment with virtually no downtime, more proactive DBA work, and savings of over $8,000 per month in monitoring costs, plus major reductions in administrative effort.

National Opinion Research Center

Rick Kelly

Senior Database Systems Engineer