Case Study: Mobistar Enterprise Services achieves faster root cause identification and improved application performance with Idera Precise

Mobistar Enterprise Services - Customer Case Study

Mobistar Enterprise Services, a large telecommunications enterprise in Belgium, faced challenges with inconsistent application performance, slow root cause identification, and excessive monitoring costs for its SQL Server environments. These issues led to multiple severe incidents and poor scaling, hindering IT support for the organization. Idera’s Precise solution was selected to address these critical performance monitoring and management needs.

By implementing Idera's Precise, Mobistar gained deep visibility into application health and performance. The solution provided proactive alerting, rapid root cause identification, and database optimization capabilities. This resulted in a more than 80% reduction in both application downtime and time to find a root cause, while mean time to resolution and monitoring costs decreased by 60-80%. Idera's tool significantly improved IT efficiency and maximized infrastructure investments for the enterprise.