Case Study: a medium enterprise educational institution improves root cause identification and resolution with Precise by Idera

Medium Enterprise Educational Institution Company - Customer Case Study

A medium enterprise educational institution in Turkey was experiencing significant IT performance challenges, including slow root cause identification, excessive monitoring costs, and finger-pointing between different IT groups and third-party vendors. These issues prevented them from proactively dealing with problems before they impacted the organization. To address this, they turned to Idera's Precise for Microsoft SQL Server.

By implementing Idera's Precise, the institution accelerated root cause identification and mean time to resolution by more than 80%, while also reducing application monitoring costs by over 80%. The solution provided best-in-class database optimization and historical analysis, which improved IT specialist efficiency and increased overall system performance. Idera's tool delivered an end-to-end transaction view that was significantly better than the competition, enabling the organization to better support its growth and meet service-level agreements.