Case Study: a medium enterprise computer software company improves application performance with Precise by IDERA

Medium Enterprise Computer Software Company - Customer Case Study

The customer, a medium enterprise computer software company, was facing inconsistent application performance, excessive downtime, and lengthy root cause identification, which led to finger-pointing among IT groups and high costs. These challenges prompted them to evaluate and select the Precise application performance monitoring solution from vendor Idera.

By implementing Idera's Precise, which provides end-to-end transaction tracking and proactive alerting, the company achieved significant results. They reduced application downtime and mean time to resolution by more than 60%, cut monitoring costs by over 80%, and drastically improved application performance and end-user experience. The vendor's solution also delivered best-in-class database optimization and historical analysis capabilities.