Case Study: PointClickCare achieves improved KPIs with Idera SQL Diagnostic Manager

IDERA Helps PointClickCare Improve their KPI with SQL Diagnostic Manager

PointClickCare, a North American healthcare IT leader for senior care, manages thousands of SQL Server databases across its production environments and needed a reliable way to monitor performance, troubleshoot issues, and review historical activity. The company evaluated several tools and chose Idera’s SQL Diagnostic Manager to provide a complete view across servers and help its IT team respond more effectively to database issues.

Using Idera’s SQL Diagnostic Manager, PointClickCare gained predictive alerting, dashboard visibility, and drill-down diagnostics, which improved monitoring efficiency and reduced time spent investigating problems. After more than a year, the team reported dramatically better performance across the organization, the ability to reallocate resources to higher-priority work, and improved KPIs through consolidating database monitoring into one tool.

PointClickCare

Dan Kravitz

Sr. DBA Manager