Case Study: Blevins, Inc. improves system performance and customer service with Idera

IDERA Helps Blevins Pinpoint System Issues and Improve Customer Service

Blevins, Inc., a leading wholesale distributor for the manufactured housing industry, was struggling with a daily system slowdown that nearly brought operations to a standstill and left its IT team unable to pinpoint the cause. The company, which runs 30 servers and supports 200 users across 14 distribution centers, needed a solution that would work well in its Microsoft environment and help identify where performance problems were happening. Blevins evaluated several options and selected Idera’s Uptime Infrastructure Monitor.

Idera implemented Uptime Infrastructure Monitor to track server utilization, system services, ERP performance, bandwidth, and circuit usage, with added visibility through integration with Blevins’ Palo Alto Networks firewall. The IT team quickly identified root causes, established baseline data, and fixed recurring issues, replacing guesswork with actionable insights. As a result, Blevins improved system stability and customer service by keeping its infrastructure running smoothly and resolving slowdowns more effectively.

Blevins Inc.

Jim Barber

Information System Manager