Case Study: Alverno Information Services achieves proactive mission-critical SQL Server monitoring with Idera SQL Diagnostic Manager

Franciscan Health Services Keep Mission-critical Applications in Top Form

Alverno Information Services, the IT division supporting the Franciscan Health system, was challenged with keeping mission-critical SQL Server applications running smoothly across eight hospitals and other facilities. Because most of its healthcare applications were third-party and heavily dependent on SQL Server, the team needed a way to proactively monitor performance and quickly diagnose problems instead of relying on time-consuming manual investigations. Idera’s SQL Diagnostic Manager was introduced to help address these issues.

With Idera’s SQL Diagnostic Manager, Alverno gained always-on monitoring, historical diagnostics, and immediate alerts for blocking and long-running queries, enabling the team to identify root causes faster and work with application vendors to resolve them. The solution helped the team become more proactive, cut investigation time, and improve support for critical applications, saving hours each week and thousands of dollars annually.

Alverno Information Services

Tom Sawyer

Senior DBA