Case Study: ExlService Holdings, Inc. improves database performance with Idera SQL Diagnostic Manager

ExlService Holdings, Inc. - Customer Case Study

ExlService Holdings, Inc., a large enterprise in professional services, was facing challenges with improving database performance, identifying problematic SQL queries, and accelerating root-cause analysis for their hundreds of SQL Server databases. To address these issues, they turned to Idera and implemented its SQL Diagnostic Manager for SQL Server product.

By using Idera's solution, ExlService Holdings achieved significant results, including a 60-80% reduction in unplanned downtime, time to find root cause, and monitoring costs. The implementation also improved database administrator efficiency, provided deeper performance visibility, and enhanced the end-user experience, solidifying the organizational impact of Idera's SQL Diagnostic Manager.

ExlService Holdings, Inc

Manoj Shankhwar

Sr.SQL Server DBA