Case Study: Enterprise Solutions Panama improves database performance with Idera SQL Diagnostic Manager for SQL Server

Enterprise Solutions Panama - Customer Case Study

Enterprise Solutions Panama, a small computer software company, faced significant challenges in monitoring and improving the performance of its SQL Server databases. The company needed to identify problematic queries, accelerate root-cause identification, and improve visibility into database health, all while managing pressure from other IT groups and a desire to minimize its toolset.

By implementing Idera’s SQL Diagnostic Manager for SQL Server, the company achieved substantial improvements. Idera's solution reduced unplanned downtime, mean time to resolution, and the cost to monitor databases by over 80% each. The organization also saw improved database administrator efficiency, a better end-user experience, and reduced IT costs, solidifying the significant positive impact of the Idera product.

Enterprise Solutions Panama

Alexis Pabilo

Senior IT Manager