Case Study: Emory Healthcare reduces database downtime with Idera SQL Diagnostic Manager

Emory Healthcare - Customer Case Study

Emory Healthcare, a large enterprise in the healthcare industry, faced significant challenges in managing its 50 to 100 SQL Server databases. Their team needed to optimize database performance, accelerate root cause identification, and improve their ability to pinpoint application performance issues, all while addressing a lack of DBA resources.

To meet these challenges, Emory Healthcare implemented SQL Diagnostic Manager from IDERA. The solution provided rapid deployment, ease of use, and powerful diagnostics, which enabled them to pinpoint complex issues like page lock timeouts. As a result, Emory decreased unplanned database downtime by 10-24% and reduced the mean time to resolution for database issues by over 75%, significantly increasing DBA efficiency and performance visibility.

Emory Healthcare

John Steskal

IT Architect