Case Study: Daycoval improves database performance and cuts root-cause time with Idera SQL Diagnostic Manager

Daycoval - Customer Case Study

Daycoval, a medium enterprise bank in Brazil, was facing significant challenges in managing the performance of its extensive SQL Server environment. They needed to quickly identify problematic queries and resolve performance issues like blocking and deadlocks to improve the overall health and visibility of their 100-499 databases before end users were affected.

By implementing Idera’s SQL Diagnostic Manager for SQL Server, the bank gained powerful monitoring and diagnostic capabilities. The solution from Idera provided deep query analysis and proactive alerting, which led to a dramatic 60-80% reduction in unplanned downtime and cut the time to find the root cause of issues by over 80%. This significantly improved database performance and the end-user experience, while also increasing administrator efficiency.

Daycoval

Bruno Perroni

Server Administrator