Case Study: Aviva improves database performance with Idera SQL Diagnostic Manager

A Idera Case Study

Aviva - Customer Case Study

Idera, a provider of database management solutions, assisted Aviva, a Global 500 insurance company. The customer was facing challenges with SQL Server database performance, including inefficient queries and significant downtime, which caused critical report failures and hindered their ability to quickly identify the root causes of issues.

To address this, Aviva implemented Idera's SQL Diagnostic Manager. The solution provided comprehensive monitoring and automated alerts, enabling the database team to rapidly identify bottlenecks and resolve problems. As a result, Idera helped Aviva decrease unplanned downtime by 50-74% and improve their mean time to resolution for database issues by over 75%, while also increasing overall performance and administrative efficiency.

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