Case Study: Almacenes Vidri improves SQL Server performance and reduces troubleshooting with Idera SQL Doctor

Almacenes Vidri - Customer Case Study

Almacenes Vidri, a medium-sized retail company in El Salvador, was struggling with SQL Server performance issues caused by index and query problems, server and database settings, and blocking, deadlocks, and long-running jobs. The company needed a faster way to understand what was hurting performance and how changes would affect their systems, and they turned to Idera’s SQL Doctor for help.

Using Idera SQL Doctor, Almacenes Vidri gained health visibility across its databases, prioritized tuning recommendations, and root-cause analysis to fix problems faster. The team reported recreating around 180 nonfunctional indexes, reducing index, query, resource, and workload issues by more than 80%, and cutting database-related incidents and IT costs while improving user experience and performance.

Almacenes Vidri

Julian Alvarado

IT Manager