Case Study: Air France improves application performance with Idera Precise

Air France - Customer Case Study

Air France, a large enterprise in the transportation services industry, faced significant challenges with inconsistent application performance and slow root cause identification. These issues led to finger-pointing between IT groups and vendors, unpredictable incidents, and excessive monitoring costs. To address these problems, they turned to IDERA's Precise solution for Oracle Database performance monitoring.

By implementing IDERA's Precise, Air France gained a dashboard overview of application performance with drill-down capabilities for historical analysis and database optimization. This solution enabled them to accelerate root cause identification by more than 80% and reduce mean time to resolution by 60-80%. The IDERA platform also drastically decreased monitoring costs, improved IT efficiency, and significantly reduced the number of severe incidents, providing better overall support for the organization's growth.

Air France

Patrick Vergne

IT Manager