Case Study: Rockford Health System saves $500,000 and simplifies access to health records with Identity Automation

Rockford Health System - Customer Case Study

Rockford Health System, a 396‑bed regional hospital system with about 3,000 employees, faced slow EHR adoption and operational friction because clinicians had to sign into multiple disparate applications with separate credentials. To simplify access, reduce costs, and speed clinical workflows, Rockford engaged Identity Automation to centralize identity management and provide an automated single‑sign‑on solution that would work with HP thin clients and Windows Embedded while integrating with existing Active Directory and EpicCare systems.

Identity Automation implemented a centralized identity‑management and single‑sign‑on solution integrated with EpicCare (published via Citrix), Active Directory, and HP thin clients running Windows Embedded. The deployment has cut hardware costs by roughly $500 per device (about $500,000 across 1,000 devices), saved physicians an estimated 30 minutes per day, reduced user‑account setup time by about 15 minutes per user, improved manageability and security, and has 600 thin clients installed with 400 more planned—demonstrating measurable gains in efficiency and EHR adoption under Identity Automation.

Rockford Health System

Shawn David

Chief Technology Officer