Case Study: Lone Star College achieves streamlined, automated identity management and major cost savings with Identity Automation's RapidIdentity

Lone Star College - Customer Case Study

Lone Star College, the nation’s third-largest higher education system with 100,000 students and 6,000 employees across 19 campuses, needed to replace an Oracle-based, scripted identity and access management process that made onboarding slow and error-prone. To meet a three-month deadline tied to a new ERP deployment, Lone Star College selected Identity Automation’s RapidIdentity to deliver a modern, easy-to-manage IAM platform for students, staff and adjuncts.

Identity Automation implemented RapidIdentity in three months, automating real-time provisioning, adjunct account workflows, self-service password reset and license deprovisioning—cutting help-desk password calls from 90,000 to 45,000 per year (soft savings of more than $400,000) and reducing license creep. The solution lowered operational overhead without adding staff, improved student access to services immediately, and positioned Lone Star College for expanded cloud offerings and stronger security controls.

Lone Star College

Link Alander

Vice Chancellor & Chief Information Officer