Case Study: Duquesne University achieves simplified, more secure identity management with Identity Automation's RapidIdentity

Duquesne University simplifies IAM for 2,630 employees and 9,260 students with Identity Automation

Duquesne University, a top private Catholic university, faced significant identity and access management (IAM) challenges due to its diverse population of students, employees, and external users. Their existing system relied on unsustainable custom scripts that created extra work for IT and struggled to handle users with multiple affiliations. The university partnered with vendor Identity Automation to implement their RapidIdentity solution to overcome these hurdles.

Identity Automation's RapidIdentity provided a tailored IAM platform that automated user provisioning and deprovisioning, streamlined workflows, and delegated access management to the departmental level. This solution saved time by removing IT as a bottleneck, enabled knowledge sharing so multiple teams could manage the system, and enhanced security. The results included a modernized technology ecosystem, a higher return on investment, and a more secure and simplified identity management process for the entire university.

Duquesne University