Case Study: Hicksville Public School District achieves secure, streamlined identity management with Identity Automation's RapidIdentity

Hicksville Public School District - Customer Case Study

Hicksville Public School District worked with Identity Automation after its spreadsheet-based, manual account management process created security gaps, delayed provisioning, and audit risk. The district needed a better way to manage identities, reduce human error, and help staff and students get timely access to the tools they needed.

Identity Automation implemented RapidIdentity, including Lifecycle Management, Authentication, and user-claiming workflows, to automate provisioning and strengthen access security with MFA and mobile-based verification. The result was faster onboarding, more secure and audit-ready identity processes, and stronger confidence across IT, staff, and the community, with Identity Automation’s support team also praised for helping resolve complex issues effectively.

Hicksville Public School District

Daniel Friedman

Director of Educational Technology