Case Study: Mano Bank achieves 85% customer approvals in 2 minutes with iDenfy

How Mano Bank established a fully automated identity verification process, achieving faster scaling through a customized KYC process that adapts to various user flows

mano.bank is a Lithuania-based boutique business bank focused on fast, easy banking for companies. Facing strict KYC/AML requirements, mano.bank relied on time-consuming video-call onboarding that overloaded internal teams and became impractical during the pandemic, so it sought an AI-powered ID verification provider and selected iDenfy (iDenfy’s ID verification/IDV service).

iDenfy implemented an automated ID verification solution that replaced manual document checks and video calls, integrating liveness and government registry checks to support global coverage. As a result, iDenfy enabled mano.bank to move to a fully automated KYC workflow, reduce manual KYC burden, expand verification to more countries, and speed onboarding—iDenfy now verifies 85% of new customers in an average of 2 minutes, improving customer experience and supporting mano.bank’s growth.

mano.bank

Giedrė Blazgienė

CEO