iDenfy
27 Case Studies
A iDenfy Case Study
Cherry Servers, a global Infrastructure as a Service provider, faced a significant challenge with rising fraudulent payment attempts and chargebacks during customer onboarding. Their existing security measures, which relied on 3D Secure credit card verification, were not available in all of their target countries, leading to a plummeting credit rating and revenue losses. To ensure a smoother and more secure onboarding experience, they sought a new identity verification solution from iDenfy.
By implementing iDenfy's AI-powered identity verification and biometric solution, Cherry Servers was able to create a speedy and secure global onboarding process. This partnership resulted in a 33% reduction in fraud rate, a 58% increase in ID verification completion rate, and a 65% reduction in new client verification time. iDenfy's solution successfully minimized chargeback requests and filtered fraudulent payments, allowing Cherry Servers to scale their operations effectively.