Case Study: Proxyrack achieves 70% faster onboarding and 2x more verifications daily with iDenfy’s IDV solution

How Proxyrack automated the whole identity verification process and, instead of relying on its team to handle re-verification attempts manually, used iDenfy’s software to improve verification times, even during volume spikes

ProxyRack, a provider of residential and data-center proxy solutions, needed a faster, more flexible KYC flow that wouldn’t drive users away while combating increasingly sophisticated fraud (including generative-AI deepfakes) and reducing chargebacks. To address this, ProxyRack turned to iDenfy and its IDV solution/IDV API to enable a customizable dual‑layer KYC process combining rapid document verification and selfie biometrics that integrates with existing workflows.

iDenfy implemented a tailored IDV API integration with real‑time face and duplicate‑document detection, automated re‑verifications, and a unified dashboard for compliance. As a result, ProxyRack halved onboarding friction—cutting average onboarding time by 70%—doubled daily verifications, handled volume spikes without backlogs, improved fraud prevention, boosted conversion rates, and reduced chargeback-related costs.

ProxyRack

Ariana Wang

Fraud Expert