Case Study: Paul Bunyan Communications achieves culture transformation and streamlined operations with Ideawake

Transforming Culture and Streamlining Operations at Paul Bunyan Communications

Paul Bunyan Communications, a member-owned broadband cooperative, needed a single platform to run a continuous improvement program and boost employee engagement—previously most ideas came via direct emails. They turned to Ideawake’s idea-management platform to give everyone an equal, robust channel for submitting suggestions across operations, their annual TechExpo, customer success, and employee wellness.

Ideawake implemented workflows and challenge campaigns to automatically route and triage submissions, and Paul Bunyan launched 5 challenges; since going live they’ve collected 149 ideas with 14 implemented in the past two years, plus 1,322 votes and 131 comments. Ideawake’s tools helped turn suggestions into actions—from facility improvements to install-process videos—while improving culture and keeping staff motivated.

Paul Bunyan Communications

Josh Almendinger

Data Services Representative