Case Study: ProHealth Care builds a patient-centric culture with Ideawake

Prohealth Care posts 42% engagement with Ideawake

ProHealth Care, a healthcare provider with 4,500 employees, sought to become more patient-centric by leveraging insights from its front-line staff. Their previous methods for collecting and managing ideas were inefficient and lacked transparency. To address this challenge, they partnered with Ideawake to implement its idea management platform and accelerator program.

Ideawake provided a transparent system to replace email threads, enabling employees to submit and track ideas. Through a specific challenge, employees submitted 388 ideas. The top 8 ideas entered a testing phase, with four ultimately moving to incubation. Ideawake's solution led to a 42% employee engagement rate and positive feedback from participants, prompting ProHealth to plan an expansion of the innovation program.

Prohealth Care