Case Study: Regione Toscana achieves faster COVID-19 response and optimized care for 3.7M with Ideawake

How a Health Authority Optimized Care, Impacting 3.7 Million Lives

Regione Toscana, the health authority for Italy’s Tuscany region responsible for over 3.7 million lives and more than 10,000 staff, faced the challenge of improving collaboration across clinicians and employees to foster innovation, optimize operations, and build a future care model — while urgently needing to plan and execute COVID‑19 vaccination distribution, storage and outreach. To meet this, Regione Toscana turned to Ideawake, using Ideawake’s idea-management/innovation platform to engage staff and surface frontline solutions.

Using Ideawake, Regione Toscana ran 24 challenges that generated 327 ideas, 726 votes, 175 comments and engaged 391 active users, enabling rapid planning of vaccine logistics, improved community communication, optimized vaccine distribution processes to safely increase patient throughput, and strengthened care continuity and medical education planning. Ideawake’s platform measurable impact supported faster pandemic response and broader employee engagement across the region, helping Regione Toscana maximize vaccination uptake and protect its 3.7 million residents.

Regione Toscana