Case Study: Pivot Hotels & Resorts achieves stronger revenue performance and booking confidence with IDeaS

IDeaS Empowers Pivot Hotels and Resorts to Confidently Manage Revenue in Competitive Markets

Pivot Hotels & Resorts, a division of Davidson Hotels & Resorts, faced the challenge of driving revenue growth and cohesion across sales, marketing and revenue management for eight luxury boutique properties while scaling rapidly. To improve demand forecasting, pricing and channel parity, Pivot implemented a cloud-based revenue management solution from IDeaS (IDeaS Revenue Solutions), using features such as prescriptive analytics and a rate-publishing tool to support local marketing and consistent rate presentation.

IDeaS deployed its revenue management platform across Pivot’s portfolio, delivering advanced forecasting, optimal pricing scenarios and automated rate publishing. The solution smoothed peaks and valleys in demand, strengthened low‑occupancy “shoulder” days, improved rate parity across channels and increased guest trust—creating clearer revenue opportunities as Pivot expands. IDeaS’ tools have been rolled out to new properties as the company grows and helped instill a data-driven revenue management culture.

Pivot Hotels & Resorts

Patricia Davis

Vice President of Sales, Marketing and Revenue Management