Case Study: Eden Housing achieves centralized grant and resident services management with Idealist Consulting

Eden Housing - Customer Case Study

Eden Housing, a nonprofit owner-operator of affordable housing across California, needed a better way to centralize fundraising, grants, resident services, volunteer activity, and communications across multiple departments and systems. With teams relying on spreadsheets, address books, and other disconnected tools, they struggled with consistency, report deadlines, workflow reminders, and visibility into program impact.

Idealist Consulting helped Eden Housing restructure its data using Salesforce and the Nonprofit Starter Pack. The solution centralized information, improved reporting and grant tracking, and gave staff real-time access to contact and program data; Eden Housing can now run on-the-spot reports, link donations to opportunities, and measure outcome data for resident services. The result was better efficiency, stronger grant reporting, and improved morale as employees could clearly see and share the impact of their work.

Eden Housing

Jennifer Reed

Director of Fund Development and Public Relations