Case Study: Kanata Adventure Specialists achieves secure, streamlined B2B agent access and faster bookings with ideaLEVER Solutions

Kanata - Customer Case Study

Kanata, a B2B tour operator (Kanata Adventure Specialists) that sells exclusively to travel agents, needed a secure, access-controlled section of their website to present destinations, itineraries, wholesale pricing, tour dates, maps and downloadable files while vetting and approving agent access. ideaLEVER Solutions provided SiteCM CMS’s built-in Membership component to create the gated commerce and information area Kanata required.

ideaLEVER Solutions implemented SiteCM’s membership component in multi-login mode so each travel agent receives a unique account after a vetted access request, resulting in a clean database of qualified agents, per-user analytics tracking, easier review of excursions, direct information requests from excursion pages, and streamlined booking initiation.

Kanata