Case Study: Johnson Controls achieves an 86% reduction in lost-time injury rate with Ideagen EHS

With ProcessMAP, Johnson Controls Successfully Transformed its Siloed EHS Activities Into a Global Integrated Program and Successfully Reduced Its Lost-time Injury Rate by 86%

Johnson Controls (JCI), a global HVAC equipment manufacturer with headquarters in Mumbai and operations across hundreds of sites, faced fragmented EHS processes and inconsistent regulatory compliance that limited visibility and process standardization. To meet its goal of safer, more efficient facilities and replace legacy systems, JCI needed a scalable, enterprise-grade EHS platform that could be deployed globally and adopted quickly.

JCI selected ProcessMAP for its real-time data intelligence, configurability, multilingual and mobile-first capabilities, and used a phased LADDER™ implementation to deploy more than eight solution modules and multiple integrations. The rollout—used by 1,000+ employees in India and expanded across sites—delivered major safety and compliance gains, including an 86% reduction in Lost-Time Injury Rate, a 70% drop in TRIR, a 600% increase in near-miss reporting, an 80% rise in risk assessments, and substantial increases in audits and corrective actions.

Johnson Controls

John Perkins

Executive Director