Case Study: USG Corporation achieves world-class safety performance and a 25% EMR reduction with Ideagen EHS

USG Corporation - Customer Case Study

USG Corporation, a Chicago-based building materials manufacturer with 175+ manufacturing, mining and distribution locations, $3B in annual revenue and 6,500+ employees, needed to standardize and modernize global health and safety processes to gain real-time visibility and act quickly on emerging trends across its operations.

By deploying ProcessMAP’s enterprise H&S platform, USG established consistent incident and near‑miss management, one-stop claims reporting to TPAs, mobile audits and automated action tracking, plus real‑time dashboards covering 300+ safety KPIs. The initiative cut EMR by 25% to 0.42, improved compliance and efficiency, helped a plant reach 9,000 days (9,000,000 hours) without a lost‑time injury, and earned industry recognition including the National Safety Council’s Robert W. Campbell Award.

USG Corporation

Justin Dugas

Director of Safety and Health