Case Study: Smiths Group achieves centralized EHS and improved safety & sustainability performance with Ideagen EHS

Smiths Group - Customer Case Study

Smiths Group, founded in 1851, is a global industrial-technology leader with four divisions (John Crane, Smiths Detection, Flex‑Tek, Smiths Interconnect), $3.3B revenue, 14,000+ employees and operations in 50+ countries. With independent business segments across hundreds of sites in high-risk industries, Smiths needed a configurable, enterprise-wide safety platform to standardize data collection, reporting and analysis so it could ensure consistency, correlate data and proactively reduce incidents.

ProcessMAP delivered a comprehensive, integrated EHS & Sustainability platform—covering incident management, audits and inspections, behavior‑based safety, chemicals, ergonomics, industrial hygiene, permits and risk assessment—centralizing safety processes and analytics. The deployment improved reporting consistency, accountability and task management, raised Audit CAPA closure rates by 42%, and delivered strong safety and sustainability outcomes: 2019 RIR 0.41 and LTIR 0.18, 4× more near‑miss reports, 12× improvement in on‑time CAPA closures over three years, and large reductions versus 2007 in GHG (58%), energy (37%), water (52%) and non‑recyclable waste (60%).

Smiths Group