Case Study: Telenet Group achieves seamless cloud migration and scalable collaboration with Idalko

Telenet Group migrates 5,000 users to cloud in one weekend with Idalko

Telenet Group, a major Belgian telecom provider, faced the challenge of migrating its legacy on-premise Atlassian tools (Jira and Confluence) to the cloud for over 5,000 users. The move was necessary to access new features and agility, but it had to be completed over a single weekend with zero disruption to the business. Telenet Group selected Idalko, an Atlassian Platinum Solution Partner, as their strategic vendor for this complex project.

Idalko acted as a trusted partner, integrating with Telenet's team to co-create a detailed migration playbook. They executed dozens of dry runs and refined technical scripts to ensure a flawless transition. The result was a successful migration with zero hiccups or incidents over the go-live weekend. Post-migration, Telenet gained a scalable, cloud-based environment that enabled faster innovation, including the use of AI-powered features, and improved cross-team collaboration.

Telenet Group