Case Study: Brussels Airport achieves enterprise-grade Atlassian management with Idalko managed services

Brussels Airport - Customer Case Study

Brussels Airport, one of the largest airports in Europe, faced the challenge of managing its growing Atlassian suite (Jira, Confluence, Bitbucket, Bamboo) as it expanded from a small IT project to a critical, organization-wide platform. The internal IT team, led by ICT Architect Ralph Kringhs, needed to ensure enterprise-grade security, compliance, and reliability while freeing up their own capacity to focus on core airport operations rather than infrastructure management. They turned to vendor Idalko for a managed services solution.

Idalko implemented a managed data center model for the airport’s Atlassian suite, ensuring the infrastructure remained on-premise to meet GDPR requirements. The migration was meticulously planned and tested over four months, resulting in a seamless transition with zero downtime. The solution provided by Idalko offloaded time-consuming tasks like license management and updates, allowing Brussels Airport’s team to refocus on core projects. The stable, intuitive platform now supports over 500 users across both technical and business departments, facilitating agile workflows and efficient collaboration for the entire airport microcosm.

Brussels Airport

Ralph Kringhs

ICT Architects