Case Study: Lancaster Parking Authority streamlines parking payments with ID TECH and T2 Systems

Lancaster Parking Authority processes 165,000 transactions in 6 months with ID TECH

The Lancaster Parking Authority (LPA) faced a fragmented operation with multiple vendors managing different aspects of its parking, leading to inconsistent customer experiences and outdated payment hardware that lacked contactless options. To modernize its operations, LPA partnered with vendor ID TECH and T2 Systems, seeking a unified platform that utilized ID TECH's VP6825 payment terminal.

ID TECH and T2 Systems implemented a solution centered on the VP6825 terminal, which enabled fast, secure payments via EMV chip, contactless tap, and mobile wallets. The results included processing over 165,000 transactions in six months, with more than 30,000 monthly transactions handled securely. This provided a better customer experience with reduced wait times and increased uptime, thanks to the terminal's offline capabilities.

Lancaster Parking Authority (lpa)