Case Study: UHY Farrelly Dawe White streamlines client onboarding with ID-Pal

UHY Farrelly Dawe White streamlines onboarding in days with ID-Pal

UHY Farrelly Dawe White, a member of the UHY International accounting network, was facing significant challenges with its manual client onboarding process. The process was inconvenient for clients, who often had to travel and wait to submit documents, and inefficient for the business, resulting in high back-office costs and compliance concerns. They sought a solution from ID-Pal to improve this experience.

ID-Pal provided its digital identity verification solution, which allows clients to submit their information via a mobile app. The platform uses liveness checks, biometric facial comparison, and document verification to authenticate identities securely. This implementation by ID-Pal drastically improved the client experience, saved the business time and money through increased efficiency, and provided a rigorous, compliant audit trail.

UHY Farrelly Dawe White