Case Study: Knight Frank streamlines client onboarding and compliance with ID-Pal

Knight Frank streamlines onboarding across 70+ branches with ID-Pal

Knight Frank, a global property firm, faced the challenge of transforming its time-consuming and costly manual client onboarding process to meet stringent AML and KYC compliance regulations. They partnered with ID-Pal (via its NorthRow solution) to automate identity verification and client due diligence checks in order to create a more seamless and differentiated client experience.

ID-Pal implemented a bespoke SaaS platform that automated identity verification, real-time address checks, and PEPs and sanctions screening. This single-point solution significantly reduced onboarding times, streamlined the compliance process, and cut costs. The success led to the solution being deployed across over 70 branches, and Knight Frank reported a significant improvement from both a cost and time perspective.

Knight Frank