Case Study: Icon Accounting achieves faster, more efficient contractor onboarding with ID-Pal

Icon Accounting completes contractor onboarding in less than 60s with ID-Pal

Icon Accounting, a leading provider of accountancy services for contractors in Ireland, faced the challenge of meeting stringent AML, KYC, and GDPR compliance requirements. Their existing manual processes for identity verification were time-consuming, created back-office inefficiencies, and raised concerns about fraud. They needed a solution that would integrate with their portal and provide a more convenient experience for their contractors.

By implementing ID-Pal's API solution, Icon Accounting automated its identity verification process. This allowed contractors to complete remote onboarding in under 60 seconds from anywhere, while the business gained robust compliance and fraud protection. The integration saved staff a significant amount of time, streamlined back-office operations, and created a seamless, end-to-end onboarding journey for their customers.

Icon Accounting