Case Study: CloudPay achieves faster, more efficient customer onboarding with ID-Pal

CloudPay cuts KYB validation from days to seconds with ID-Pal

CloudPay, a leading global employee pay provider, faced inefficiencies in its customer onboarding process. Its previous manual methods for Know Your Business (KYB) and Anti-Money Laundering (AML) checks were slow and lacked proper integration, hindering rapid growth. To address this challenge, CloudPay sought a new solution and partnered with ID-Pal (then NorthRow) to implement its WorkStation platform for automated validation.

By implementing ID-Pal's solution, CloudPay significantly accelerated its validation process, reducing the time from days to seconds and minutes. This resulted in quicker and more efficient contracting, generating positive feedback from both their sales team and prospective customers. ID-Pal's robust KYB and AML capabilities and seamless API integration have positioned CloudPay for future success and expansion, giving them complete confidence in their business partnership.

CloudPay