ID Agent
26 Case Studies
A ID Agent Case Study
Xavier University of Louisiana, the nation's only Catholic and historically Black university, faced significant cybersecurity challenges. Its CISO, Gregory Jones, needed a way to identify the exposure of user credentials on the dark web and provide effective, engaging security awareness training for thousands of students and faculty, overcoming the shortcomings of their previous lengthy and ineffective training solution. To address this, they turned to the vendor ID Agent.
ID Agent provided its Dark Web ID and BullPhish ID solutions. Dark Web ID uncovered hundreds of compromised credentials, prompting a major overhaul of security policies. BullPhish ID delivered short, engaging training videos and customizable phishing simulations that were met with positive feedback. This partnership with ID Agent strengthened the university's password policies and cyber resilience, with no new credential leaks detected since the program was structured.
Gregory Jones
Chief Information Security Officer