Case Study: Computer Concepts USA educates clients and boosts security with ID Agent

How Computer Concepts USA protects and educates clients with dark web monitoring from Dark Web ID and security awareness training from BullPhish ID

Computer Concepts USA, a managed services provider based in Illinois, faced challenges in demonstrating cyber risks to their diverse clientele. They needed a way to educate their clients about dark web credential exposure and password safety to justify the need for their security services. They partnered with ID Agent to find a solution.

By implementing ID Agent's Dark Web ID and BullPhish ID, Computer Concepts USA gained powerful tools to make cyber threats tangible for clients. The solutions enabled them to perform live dark web searches and run phishing simulations, which directly led to new and profitable service agreements. This partnership allowed them to offer new service bundles, increasing their revenue and helping clients mitigate their actual security risks.

Computer Concepts USA

Lori Tisinai

Owner