Case Study: ScholarOne reduces publishing turnaround time with Ictect's Intelligent Content Technology

ScholarOne reduces submission from seven pages to one with Ictect

ScholarOne, a provider of web-based submission and peer review workflow solutions for scholarly publishers, needed to improve its customer experience and reduce the turnaround time for publishing the First Edition of accepted journal articles. To meet these objectives, they partnered with vendor Ictect and utilized its Intelligent Content Plug-In product to automate the analysis of submitted manuscripts.

Ictect implemented a solution where an XML Schema was developed to follow specific journal guidelines. Using the Intelligent Content Plug-In, ScholarOne was able to automatically analyze documents, add XML markup, and identify deviations from publisher styles. This automation from Ictect reduced the author submission process from several pages of information entry to as little as one page, resulting in an improved customer experience and a significantly reduced turnaround time for publishing.

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