Case Study: General Growth Properties streamlines contract management with Ictect

General Growth Properties doubles contract capacity with Ictect

General Growth Properties (GGP), a major real estate investment trust, needed a contract management system to streamline the preparation of complex, compliant lease agreements and reduce legal liabilities. They partnered with Ictect, implementing its Intelligent Content Plug-In for Microsoft Word to automate document creation.

Ictect's solution centered on embedding compliance rules into Word, using XML schemas to generate first drafts and ensure conformance. By integrating with CRM and ERP systems and centralizing documents via SharePoint, GGP doubled its contract handling capacity with the same staff. This system, delivered by Ictect, improved accuracy and significantly sped up customer response times.

General Growth Properties