Case Study: CUNY streamlines university policy publishing with Ictect Intelligent Content

CUNY streamlines policy publishing for 450,000 students with Ictect

The City University of New York (CUNY), the nation's largest urban public university, lacked a cohesive system to disseminate its wide range of policy documents. CUNY needed to convert its complex policy documents from Microsoft Word into a structured XML format to create a dynamic online policy portal. They selected Ictect's Intelligent Content software to meet this challenge, as it was the only product that could handle their document structures and human factors.

Ictect's solution allowed CUNY's authors and policy experts to effectively convert documents from Word to XML, shaping the software to fit their specific needs rather than the other way around. The implementation resulted in a single, up-to-date portal for university policies, which streamlined the publishing process and supported multiple output formats. Ictect provided exemplary support throughout the evolution of the project.

CUNY