Queensland Parks and Wildlife Service - Customer Case Study

QPWS a division of the state’s Department of Environment and Science is responsible for protecting and managing marine and terrestrial parks and forests throughout the state, with a view to conserving ecosystems, preserving places of cultural heritage and minimising negative effects on the environment. In 2016, QPWS implemented the ICS system, Flame-Tracker, to manage all aspects of planned and unplanned fire across Queensland’s protected areas and state forests. Subsequently, QPWS identified a need to better manage biodiversity in cases of infestation by plants or introduced species, and procured the ICS system, Biodiversity-Tracker, modelled on Flame-Tracker, and allowing the same ease of use, and transparency of up-to-the-moment information.