Case Study: Wimbledon RFC streamlines operations and improves customer service with ICRTouch EPoS

Wimbledon RFC boosts event attendance with ICRTouch

Wimbledon RFC, a popular London rugby club, sought to enhance its operational efficiency and customer service by upgrading its outdated systems. The club partnered with vendor ICRTouch, via their Authorised Gold Partner Gardiff EPOS, to implement a range of intuitive EPoS solutions including TouchPoint and TouchOffice Web+.

Gardiff EPOS installed and integrated solutions for payments, ticket management, and customer loyalty. The result was a significant reduction in administrative tasks, improved customer satisfaction, and increased event attendance. The management team also gained access to real-time data for better decision-making.

Wimbledon RFC