Case Study: Victoria Park Guernsey streamlines venue operations with ICRTouch

Victoria Park Guernsey reduces queues across 10 tills with ICRTouch

Victoria Park Guernsey, a new 3,000-capacity sports stadium and event venue, needed robust and reliable systems to manage high visitor footfall, gain detailed operational insight, and diversify revenue streams. To address this challenge, they worked with the vendor ICRTouch and their local authorized partner, Epos.gg, to implement an ecosystem including EPoS software and ticketing solutions.

The solution implemented by ICRTouch included TouchPoint terminals, the TouchOffice Web+ back-office management system, and the ByTable app. This provided Victoria Park with streamlined operations, significantly reduced queues, and seamless ticketing integration. The result was enhanced efficiency and customer experience, with the management team gaining crucial insight from over 200 built-in reports, allowing for informed decision-making.

Victoria Park Guernsey