Case Study: UKSA improves contactless hospitality and bookings with ICRTouch EPoS software

UKSA donates £3,500 of software and services with ICRTouch

UKSA, a maritime training charity, faced a challenge during the pandemic: they needed to provide a contactless way for their adult students to order food and drinks after removing vending machines from their campus. They turned to ICRTouch, who provided the ByTable ordering app alongside the TouchPoint till and TouchOffice Web back-office systems.

The solution implemented by ICRTouch allowed students to order via the app for collection, eliminating queues and reducing contact. This resulted in increased staff efficiency, better stock control, and a more relaxed customer experience. UKSA management reported that the system was so effective they plan to keep it permanently and expand its use for gym bookings and promotions. The vendor, ICRTouch, was also praised for its exceptional ongoing support.

UKSA