Case Study: Robin Hill streamlines park operations with ICRTouch

Robin Hill speeds service for 15,000-20,000 weekly visitors with ICRTouch

Robin Hill, a popular tourist attraction park on the Isle of Wight, faced the challenge of seamlessly managing high visitor footfall, particularly during peak seasonal periods. The park required a robust all-in-one EPoS solution to streamline operations and provide comprehensive, cloud-based reporting. They reached out to their local authorized partner, ICR Systems, for ICRTouch solutions.

ICR Systems implemented a full ICRTouch ecosystem including TouchPoint tills, the TouchOffice Web back-office system, and self-ordering platforms. This solution provided a seamless customer journey and gave management a bird's eye view of all operations. The results included significantly sped-up service, an increase in average customer order totals, and the ability to manage all data and pricing seamlessly. Robin Hill now benefits from a robust and reliable EPoS system from ICRTouch.

Robin Hill