Case Study: Oasis streamlines retail and cafe sales with ICRTouch EPoS software

Oasis streamlines retail and cafe operations with ICRTouch across 3 tills and 3 customer displays

Oasis, an independent family-run retail store and cafe on the Isle of Wight, needed an EPoS system that could seamlessly handle both its physical store and a new online shop. Their challenge was to find a solution that could process sales quickly during busy tourist peaks, manage a vast and changing product line, and integrate online and in-store operations. They turned to ICRTouch for their EPoS software to address these needs.

ICRTouch implemented a comprehensive solution using their TouchPoint, TouchOffice Enterprise, TouchLoyalty, and Web modules, along with integrated hardware. This provided Oasis with modern touchscreen checkouts, automated kitchen printing for the cafe, and a crucial link to their Magento webshop for seamless stock synchronization and order processing. The results included the elimination of checkout queues, streamlined operations for both the retail and cafe sides of the business, and the new capability for real-time sales reporting and efficient stock management from anywhere.

Oasis