Case Study: National Museums Liverpool streamlines multi-venue hospitality and events with ICRTouch

National Museums Liverpool completes full ICRTouch install in 24 hours

National Museums Liverpool, a group of seven museums and galleries, sought to streamline operations across its multiple hospitality and event spaces to enrich customer engagement and boost revenue. They reached out to ICRTouch partner Gardiff EPOS for a range of intuitive EPoS solutions to meet this challenge.

The solution implemented included the ICRTouch ecosystem, featuring TouchPoint terminals, PocketTouch for digital order taking, and TouchOffice Web for back-office management. This provided NML with a robust and reliable system that significantly accelerated service, offered comprehensive reporting for informed decision-making, and delivered a seamless customer journey across all venues. ICRTouch's solutions, supported by Gardiff EPOS, resulted in a streamlined and reliable service for the museum group.

National Museums Liverpool